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Shipping & Returns

VitaSouth Shipping

Shipping

We can ship all products to virtually any address in the United States.

Because we ship from multiple locations, product orders may be shipped using one of the following FedEx Ground, USPS Priority Mail, or UPS Ground, all of which take about 3-7 business days. Not all methods are available for all products. Most orders can be expedited upon request via telephone.

If at any time you would like to know the status of your order, please email [email protected]

We are happy to help.

For approximate shipping times, checkout our shipping map below.

 

Approximate Shipping Times for Ground Service

Shipping Times

Note: Cutoff time for shipping is 12:00PM CST Monday through Friday

 

Return Policy

Product returns or credit must be pre-authorized by VitaSouth and can only be authorized if notified within 30 days from purchase.

Products are non-refundable if they have been opened, damaged, or written upon - unless if they are covered by our 100% Guarantee.

A copy of the invoice must be included with each return. Please email Customer Service at [email protected]

What can be returned?

Any item ordered within 30 days of the shipment date. Only one opened package of any product is eligible for a return. All other of the same product must be in a factory-sealed container for a refund (seal must not be broken).

When do items need to be returned by?

Within 30 days of the shipment date.

Where do items need to be returned to?

Internal Insight LLC

ATTN: Returns

3602 FM 2222

Austin, TX 78731

How to return items.

Repackage your order and ship your return items using whatever method is most convenient so long as they get to us in good condition. We are not responsible for return shipping fees.

Amount refunded for returns.

Order amount of products less opened items exceeding 1 per order and less shipping and handling (if you received free shipping on your order, this amount is $8).

Packing materials?

Please include the original packing material and your invoice. If no invoice is available, write your name and phone number on a sheet of paper and include it with your return.


Customer Feedback

Valued Customer, Austin, TX

Wow! I'm impressed with the speed of delivery. These arrived already this morning. Thanks very much for such great customer service!

Why Choose Us

Fast shipping, professional-grade products, commitment to outstanding customer service, and great bonuses when you buy are what separate us from our competition. VitaSouth.com is the #1 choice for your health product needs.

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